Boston-based interior designer Dane Austin on constructing his firm around a client-centered approach.
At a certain point in his firm's journey, Dane Austin decided to abandon the pressure for perfection and instead tell clients the truth about the design process—the good, the bad and the ugly. By restructuring his business around a radically transparent approach, he’s transformed the design process for his clients, his employees and finally, himself.
This episode was sponsored by Universal Furniture and Maison et Objet.