Trade Tales

Jean Liu’s trick for measuring client commitment

Episode Summary

Jean Liu on why she’s capping her firm at a certain size, the importance a retainer plays in gauging a client’s level of commitment, and how she helps prepare her team for their next chapter.

Episode Notes

Jean Liu launched her own firm and proved to herself that she could find success outside of the family business. More than a decade on, she shares why she’s revisiting what it means to be a leader—and charting a path to growth in which bigger isn’t always better.

This episode was sponsored by Klafs.  

LINKS
Jean Liu
Kaitlin Petersen
Business of Home